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Is there a free trial?

Your +Plus subscription may start with a 30-day free trial. If your subscription starts with a free trial, your payment method will be automatically charged the applicable fees at the end of your free trial period, unless you cancel your subscription at least 48 hours prior to the end of the free trial period.


Does my subscription automatically renew?

Yes. If you do not cancel at least 48 hours before your next billing period, the subscription will automatically renew on the same terms as the expiring subscription, unless you have otherwise been given notice of any changes.


What happens if my ResearchGate account is temporarily locked?

If your ResearchGate account is temporarily locked, you will immediately lose access to your subscription, and your subscription will automatically be cancelled at the end of your current billing cycle. You will not be entitled to a refund. If your ResearchGate account is reactivated before the end of the billing cycle during which your account was locked, your subscription will not be automatically reactivated.


What happens to my subscription if I delete my ResearchGate account?

If you delete your ResearchGate account, you will immediately lose access to your subscription, and your subscription will automatically be cancelled. You will not be entitled to a refund.


What happens if my ResearchGate account is permanently locked?

If your ResearchGate account is permanently locked, you will immediately lose access to your subscription, and your subscription will automatically be cancelled at the end of your current billing cycle. You will not be entitled to a refund.


Is ResearchGate +Plus available on mobile?

ResearchGate +Plus is available on mobile. If you have subscribed to +Plus, your readers will be visible within the app.  All other features besides readers and being shown to authors when you read (this would currently be mentions and advanced stats) are not available through the app.


How do I cancel?

Cancel your subscription at any time from your Subscription settings page: 

  1. Log in to your account https://www.researchgate.net/login.
  2. Click on the arrow next to your profile picture in the top right-hand corner and click on Subscriptions
  3. Click Cancel subscription

You will continue to have access to your subscription through to the end of your current billing cycle, at which point your subscription will automatically end.