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Using +Plus

Subscription Management

Payment Help

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titleIs there a free trial?

Your +Plus subscription may start with a 30-day free trial. If your subscription starts with a free trial, your payment method will be automatically charged the applicable fees at the end of your free trial period, unless you cancel your subscription at least 48 hours prior to the end of the free trial period.

Expand
titleDoes my subscription automatically renew?

Yes. If you do not cancel at least 48 hours before your next billing date, your subscription will automatically renew on the same terms as the expiring subscription, unless you have otherwise been given notice of any changes.

Expand
titleWhat happens if my ResearchGate account is temporarily locked?

If your ResearchGate account is temporarily locked, you will immediately lose access to your subscription, your subscription will automatically be cancelled at the end of your current billing cycle, and there will be no refunds or partial refunds. If your ResearchGate account becomes unlocked, you can sign up again for +Plus.

Expand
titleWhat happens to my subscription if I delete my ResearchGate account?

If you delete your ResearchGate account, you will immediately lose access to your subscription, your subscription will automatically be cancelled at the end of your current billing cycle, and there will be no refunds or partial refunds.

Expand
titleWhat happens if my ResearchGate account is permanently locked?

If your ResearchGate account is permanently locked, you will immediately lose access to your subscription, your subscription will automatically be cancelled at the end of your current billing cycle, and there will be no refunds or partial refunds.

Expand
titleIs ResearchGate +Plus available on mobile?

ResearchGate +Plus is available using a browser on your mobile device. If you have subscribed to +Plus, any readers’ profiles you can see will also be visible to you within the ResearchGate app, and your profile will be shown to authors when you read their work, if applicable. However, no other +Plus features are currently available through the app.

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titleHow do I cancel?

Cancel your subscription at any time up to 48 hours before your next billing date from your Subscription settings page: 

  1. Log in to your account https://www.researchgate.net/login
  2. Click on the arrow next to your profile picture in the top right-hand corner and click on Subscription
  3. Click Cancel subscription

You will continue to have access to your subscription through to the end of your current billing cycle, at which point your subscription will automatically end.


Is there a free trial?

Your +Plus subscription may start with a 30-day free trial. If your subscription starts with a free trial, your payment method will be automatically charged the applicable fees at the end of your free trial period, unless you cancel your subscription at least 48 hours prior to the end of the free trial period.


Does my subscription automatically renew?

Yes. If you do not cancel at least 48 hours before your next billing date, your subscription will automatically renew on the same terms as the expiring subscription, unless you have otherwise been given notice of any changes.


What happens if my ResearchGate account is temporarily locked?

If your ResearchGate account is temporarily locked, you will immediately lose access to your subscription, your subscription will automatically be cancelled at the end of your current billing cycle, and there will be no refunds or partial refunds. If your ResearchGate account becomes unlocked, you can sign up again for +Plus.


What happens to my subscription if I delete my ResearchGate account?

If you delete your ResearchGate account, you will immediately lose access to your subscription, your subscription will automatically be cancelled at the end of your current billing cycle, and there will be no refunds or partial refunds.


What happens if my ResearchGate account is permanently locked?

If your ResearchGate account is permanently locked, you will immediately lose access to your subscription, your subscription will automatically be cancelled at the end of your current billing cycle, and there will be no refunds or partial refunds.


Is ResearchGate +Plus available on mobile?

ResearchGate +Plus is available using a browser on your mobile device. If you have subscribed to +Plus, any readers’ profiles you can see will also be visible to you within the ResearchGate app, and your profile will be shown to authors when you read their work, if applicable. However, no other +Plus features are currently available through the app.


How do I cancel?

Cancel your subscription at any time up to 48 hours before your next billing date from your Subscription settings page: 

  1. Log in to your account https://www.researchgate.net/login
  2. Click on the arrow next to your profile picture in the top right-hand corner and click on Subscription
  3. Click Cancel subscription

You will continue to have access to your subscription through to the end of your current billing cycle, at which point your subscription will automatically end.