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Getting started

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Account settings

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Profile

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Publications

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Q&A

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Timeline

  • Finding the timeline
  • Timeline content
  • Timeline filtering
  • Keeping your timeline updated
  • Removing timeline entries 
  • Missing publications


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Projects

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Timeline

  • Finding the timeline
  • Timeline content
  • Timeline filtering
  • Keeping your timeline updated
  • Removing timeline entries 
  • Missing publications
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Scores page 

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Recruiting on ResearchGate

  • Posting a job 
  • Finding the right candidates
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TitleHelp Center - ResearchGate
Frequently asked questions
 

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titleMy email address isn’t recognized. Can I still sign up?

ResearchGate is a professional network where scientists and researchers can share and access scientific output, knowledge, and expertise. We ask that you sign up with your institutional email address so that we can verify that you are a researcher – you can always change it after sign-up.

If you have an institutional email address that we don’t recognize, please follow the normal registration procedure to request an account.

If you’re a published researcher but don’t have an institutional email address, we’re happy to look into your account request manually. Please contact us with details of your present and past institutional affiliations, field of research, and publications, preferably with supporting links.

If you’re not a researcher, you can still browse ResearchGate and discover content such as publications, jobs, and questions without being registered. 

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titleHow do I edit my publication's details?

You can edit your publication’s details by following these steps:

1. Go to the publication’s ResearchGate page by clicking on the title of the publication
2. Click on the 3 blue circles to the right of 'Download' and 'Request Feedback' and select 'Edit' from the drop-down list
3. Make the necessary changes
4. Click ‘Save.’

Note: Certain types of publications cannot be changed to other types, like 'Dataset', or 'Research'. These must be removed and re-uploaded as the correct type.

To edit author names:
1. Click ‘Edit authors
2. Update the author information and click ‘Request changes’ or ‘Save.'

If you are the creator of the publication and the sole claimant, you can modify the authors of your publication instantly, otherwise these changes will be reviewed manually and can therefore take some time.

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titleI haven't received the account activation email

Please ensure that the activation email did not end up in your junk mail folder. If it's not there, we suggest that you add ResearchGate to your address book or "safe senders" list.

If you still cannot find your activation email, you should contact your network administrator to ensure that emails from researchgate.net can be received.

Once you've completed all of these suggestions, you can request another activation email.

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titleChanging your login email address

It is possible to use a deactivated email address to log into your ResearchGate account as long as you can remember the password. This is how you can change the email address associated with your ResearchGate account:

1. Log in to ResearchGate using your current login email address
2. Click the arrow at the top right-hand side of any page
3. Click 'Settings'
4. Under 'Email address', click 'Add additional email'
5. Type in the email address you want to use as your login
6. Click 'Save'
7. A confirmation email will be sent to your new email address. Click the link in this email to complete the verification process. If you encounter an error message "Oops! We couldn't find that token in our database", please make sure you are using the link in the latest email, as all previous links are invalidated. Check your spam folder and filters if you can't find any others.
8. Then go back to your Account Settings
9. Click the 'Set as login' button next to the email address you've just added to make it the primary email address for your ResearchGate account.

Please remember – This is the email address you'll use when you next log in to ResearchGate.

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titleForgot your password?

You can reset your password by clicking the Forgot your password? link on the login page. You will be directed to a new page and prompted to type in your email address as long as you are logged out. You can either type in your login email address or your confirmed secondary email address.

We’ll send you a password reset link via email. Please follow the steps in this email to create a new password. If you have requested this email more than once, please note only the most recent link will work.

Note: Your password reset email may take some time to arrive in your inbox. If you haven’t received it within 24 hours please try the options below. 

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titleI haven't received the password reset email

If you haven’t received your password reset email within 24 hours you can try the following options:

  • Make sure the password reset email did not end up in your junk mail folder.
  • Add ResearchGate to your address book. Find out more.
  • Reset your password again by clicking the Forgot your password? link on the login page.
  • Contact your email administrator to ensure emails from @researchgate.net can be received.
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titleHow do I delete my publication’s full-text?
How do I delete the full-text from one of my publications?

 

1. Go to your Timeline tab
2. Scroll down to the publication you’d like to remove
3. Next to the details of this publication, click the 'x' button
4. Check the box that reads 'Just the full-text from my publication'
5. Select the reason why you’re deleting this publication from the drop-down menu
6. Click Remove

 

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titleI have two profiles - why did this happen and how can I fix it?

Duplicate profiles are sometimes created because of the various ways you can sign up to ResearchGate. The best way to fix this is to delete whichever profile is less complete. At this time, there’s no possibility to merge duplicate profiles.

To delete your secondary profile:

  1. Log in with the email address you used to create your secondary profile
  2. Go to your Account Settings page
  3. Scroll down to the bottom of the page
  4. Click the red Delete my Account button. 
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Contact us

If you can't find information about your issue here, or need more specific help, please contact us here: Contact us

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